We provide free help and information to people affected by crime and abuse to help them get their lives back on track. We also help family members and friends of people affected by crime and abuse.
All of our services are free and confidential. It doesn’t matter when the crime happened, and you don’t have to report a crime to the police to get our help.
Call the VSS Helpdesk on 1800 VICTIM (1800 842846) to find out how we can help you or someone you know who has been affected by crime or abuse.
The VSS Helpdesk is open from 9am to 5pm, Monday to Friday.
If your safety is at immediate risk please call South Australia Police on 000, or if you require their attendance call 131 444.
There are lots of ways that we help people affected by crime and abuse get their lives back on track. You can explore the links below to find out more about our broad range of services or give the VSS Helpdesk a call on 1800 VICTIM (842 846) to talk with us about your circumstances.
VSS offers a unique service through its provision of trauma counselling as well as support to navigate the criminal justice system. Crime affects people differently and we are able to adapt our support to meet the specific needs of each victim of crime.
We provide victims with supportive counselling that includes psycho-education, normalising trauma responses and coping strategies. Our counsellors also focus on ensuring victims of crime are aware of their rights and how to navigate the criminal justice system.
From this first response, victims of crime are offered an initial appointment where a more comprehensive assessment is completed to identify their specific needs, including connection to one of our qualified trauma counsellors to work with them over time to develop skills to cope more effectively with the impact of crime, as well as to help them to develop personal resources and skills to enhance their safety and recovery.
Call the VSS Helpdesk on 1800 VICTIM (1800 842846) or email firstname.lastname@example.org to get help from a counsellor.
For many victims of crime, going to court can feel overwhelming — but you don’t have to go through the court process alone. Our trained and experienced Court Companions provide support to victims, witnesses and their families in every criminal court in South Australia. We keep victims of crime informed and supported in the run-up to a trial and during the court process so they can give their evidence with confidence.
This is a free and confidential service.
Call the VSS Helpdesk on 1800 VICTIM (1800 842846) or email email@example.com to get court support.
If you’re a victim of crime, you may be eligible for financial compensation. Our experts can help you understand the eligibility criteria and the application process. We can also refer you to a lawyer who specialises in victim compensation claims.
Call the VSS Helpdesk on 1800 VICTIM (1800 842846) or email firstname.lastname@example.org to get information about compensation.
The Victim Impact Statement is your opportunity to tell the court about the impact the crime has had on you — emotionally, physically and financially. Our experts can help you complete and lodge a Victim Impact Statement to the court.
Call the VSS Helpdesk on 1800 VICTIM (1800 842846) or email email@example.com to get help with a Victim Impact Statement.
We also provide a free and confidential Royal Commission Support Service to people who are engaging with, or affected by, the Royal Commission into Institutional Responses to Child Sexual Abuse.
We can provide you with:
Your privacy and safety will always be respected.
Call the Victim Helpdesk on 1800 VICTIM (1800 842846) or email firstname.lastname@example.org to get help.
The Australian Government is establishing a Commonwealth Redress Scheme for survivors of institutional childhood sexual abuse. Survivors who suffered childhood sexual abuse in Commonwealth institutional settings will be able to access redress under the scheme.
The scheme will offer the following elements to survivors to assist them in their personal journey of healing:
We encourage survivors to contact us on 1800 842 846 to find out more.
Download the Commonwealth Redress Scheme information sheet released by the Australian Government or visit www.childabuseroyalcommission.gov.au.
We provide information and practical support to people affected by family and domestic abuse.
We can provide you with:
Our services are free and confidential.
Contact the Victim Helpdesk on 1800 VICTIM (1800 842 846) or email email@example.com to get help with recovering from the impact of family and domestic abuse.
Port Lincoln (Lower Eyre), Whyalla (Upper Eyre), Port Augusta (Far North), Port Pirie (Yorke & Mid North), Berri (Riverland), Murray Bridge (Murraylands), Mount Gambier (Limestone Coast)