Contact Victim Support Service

Get Help

Call the VSS Helpdesk on 1800 VICTIM (1800 842 846) or email

Office hours are 9am to 5pm Monday to Friday

Street Address: 33 Franklin Street, Adelaide SA 5001

Postal Address: GPO Box 2435, Adelaide SA 5001

If your safety is at immediate risk please call South Australia Police on 000, or if you require their attendance call 131 444.

* Required.

Self Referral Form

To access a service. 

Voice mail:

Please note that once your request is received, it will be forwarded to the Victim Helpdesk Team for enquiries in the metropolitan area, or a regional coordinator in the case of requests from country areas. Victim Support Service will endeavour to contact you as quickly as possible, but this may take up to two business days, depending upon when your request is received and the number of requests we receive at any one time. If you have limited times that you are available to be contacted, please let us know.

* Required.

Feedback Form

VSS welcomes you to provide feedback, a compliment, a complaint or a suggestion about your experiences with our services. All feedback is treated confidentially.

Feedback can be provided by using the above button to complete an online form, or by calling our Helpdesk on 1800 VICTIM (842 846) or in writing to our postal address GPO Box 2435 Adelaide SA 5001.


There are services who can assist you to provide feedback or make a complaint.

If you have a hearing or speech impairment, you can use the National Relay Service to contact VSS on 1800 842 846.

If you need an interpreter call the Translating and Interpreting Service (TIS National) on 131 450. TIS National will put you through to VSS on 1800 842 846.

Feedback from Victims of Crime

If you have contacted us at VSS and had our help, we would really value your feedback — positive and negative — because we want to make sure our services are as good as they can be.

* Required.

1800 VICTIM (1800 842 846)

1800 842 846

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