Welcome to Victim Support Service

Victim Support Service (VSS) provides free and confidential help to adult victims of crime, witnesses, their family, and friends across South Australia. We work in partnership with other organisations, we are not a government agency or part of the police and you don't have to report a crime to get our help. It doesn’t matter when the crime happened and you can call us any time after the crime, whether it was yesterday, last week or several years ago.




          SAVE THE DATE !       

VSS Annual General Meeting

        Monday 28 October 2019

        4:45pm for 5pm start

        Victim Support Service Conference Room

        Level 2/33 Franklin St Adelaide



Nominations close 5pm on Friday 4 October 2019

Nominations are now being sought for the 2019 Volunteer and Professional Victim Worker of the year awards.
      The awards provide an opportunity to publicly show recognition to a volunteer and/or worker for ‘making a difference’ to victims’ lives.
      In choosing the recipients of the VSS Victim Workers of the Year Award, regard is given to the nominee’s                         achievements in the year immediately prior to receiving the award, as well as their past achievements and ongoing contribution to the victim community in South Australia.   

Please direct all enquiries to Nyembe Kalua on 1800 842 846 or nyembek@victimsa.org

For further information and to complete a nomination form please click here


Human Trafficking and Modern Slavery in South Australia Forum

A full day dedicated to Human Trafficking and Modern Slavery in Adelaide and South Australia.
Key Topics discussed by experts in the field will include:
Forced Marriage, Labour Exploitation, Slavery in Supply-Chain and the new Modern Slavery Act.

The event is organised in collaboration with Red Cross and ACRATH and with the support of ANZ Society of Criminology and is presented by Acting Professor Marinella Marmo, Flinders University. 

WHEN: Thursday, September 12, 2019, 9:00 AM – 5:00 PM

WHERE: Flinders University at Victoria Square, 182 Victoria Square, Adelaide, SA 5000

Tickets can be purchased here


Victim Support Service is a Redress Support Service provider.  We offer free and confidential trauma informed practical and therapeutic support to anyone considering applying to the National Redress Scheme.

The National Redress Scheme (Scheme) was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse.

The Royal Commission recommended that Redress be made as a way of assisting survivors in their personal journey of healing.


Victim Support Service can provide information about the National Redress Scheme and who can apply.

Victim Support Service is funded by the National Redress Scheme to provide the following support to Survivors of institutional child sexual abuse:

-        Free and confidential counselling

-        Information and support to navigate the Redress Scheme

-        Assistance filling out the application

-        Support with understanding your Redress outcome

We can also liaise with Knowmore (free legal support service) for free legal advice throughout this process.

To speak to one of our National Redress Scheme Support Workers please call 1800 842 846 or email helpdesk@victimsa.org

Surviving in Exile – Trauma to Recovery

Victim Support Service Symposium - held on 31 May 2019

Victim Support Service SA Symposium was held on May 31st 2019 at the National Wine Centre in Adelaide to gather representatives for the voices of victims. The purpose of Surviving in Exile was to share experiences, knowledge, ideas and best practice in Trauma to Recovery. Victim Support Service SA is the leading organisation addressing all aspects of trauma associated with crime and providing a trauma-informed response service. The Symposium aligned with 40 years of Victim Support Service advocating for South Australians in providing integrated safety, counselling and justice support services to people impacted by crime and abuse in South Australia.

 "I wanted to reach out to you for a few reasons, first being to   say congratulations. The day went so well and the   coordination of all panelists from around the nation was a   feat in itself.

 I caught up briefly with a few of the Victorian and Brisbane   panelists on my way out of the Wine Centre and they noted   the event was one of the best they’ve been to. I know this   was a common theme amongst attendees. For a non-   industry attendee, I gained so much insight, knowledge and   information and found the day incredibly interesting."                                      

                                                Laura Bond Panellist and Survivor

Annual Report 2017-18

The Victim Support Service Annual Report for 2017-18 is now available to view or download

Download the VSS Annual Report 2017-18 [pdf]

Survivors and Mates Support Network (SAMSN) provides support groups for male survivors of child sexual abuse - in South Australia and interstate

For further information please visit the SAMSN website


Resource of the Week

National Missing Persons Week: 4-10 August

National Missing Persons Week is organised nationally by the Australian Federal Police. This year the message is "Individuals not statistics." National Missing Persons Week aims to raise awareness about the significant number of young Australians reported missing. Out of the estimated 35,000 people who are reported missing each year, approximately 20,000 are under the age of 18.

Learn more about the VSS Resource Centre and join here 

Subscribe to the VSS E-Newsletter

Crime Victim eNews

Get the latest Crime Victim e-news

Trauma-informed care - Being Trauma-informed

by VSS staff member Darren Hincks

Being trauma-informed is to give consideration and understanding to the history of trauma and recognition of trauma responses in people’s lives. A trauma-informed approach prioritises the physical, psychological and emotional safety of clients and service providers while providing the opportunity for clients to rebuild control and empowerment.

Trauma-informed practice was first introduced to address the gap in trauma knowledge found in the mental health and substance addiction services in the United States (Harris & Fallot, 2001) where clients were often retraumatised during support.  The early practice focused on a framework of universal trauma screening , assessment and treatment, while minimising retraumatisation of clients. This approach required educating service providers on the biological, psychological and social effects of trauma.

For services operating under a trauma-informed philosophy, reframing victims as survivors is fundamental to the process of reconstituting and re-empowering individuals that have experienced trauma.

Read the full article here

1800 VICTIM (1800 842 846)

1800 842 846

Port Lincoln (Lower Eyre), Whyalla (Upper Eyre), Port Augusta (Far North), Port Pirie (Yorke & Mid North), Berri (Riverland), Murray Bridge (Murraylands), Mount Gambier (Limestone Coast)