About Us

We are a statewide, independent not-for-profit organisation in South Australia that has been providing support to people affected by crime and family/domestic abuse since 1979. Our specialist teams provide practical and therapeutic support to help people to cope and recover from the effects of crime.

Our services are free and available to any adult in South Australia, whether or not the crime has been reported and regardless of when it happended.

With almost 40 years' experience, we know the impact crime has on people's lives and what it takes to help them get their lives back on track. We're proud to service victims and witnesses in South Australia by campaigning for their rights and helping to improve their experiences of the criminal justice system. 

We offer people who have been affected by crime:


  • Safety assessments and home security upgrades
  • Legal advice and representation regarding Intervention Orders
  • Advice and representation in tenancy matters arising from family/domestic abuse


  • Information and referrals through our Helpdesk on 1800 VICTIM (842846)
  • Supportive and therapeutic counselling
  • Face-to-face, telephone and outreach services
  • Support for co-victims of homicide
  • Support services funded by the Royal Commission into Institutional Responses to Child Sexual Abuse
  • Factsheets and brochures
  • Resource Centre


  • Support to navigate the criminal justice system, including Court Companions
  • Information and assistance with Victims of Crime Compensation
  • An amplified voice through our research, advocacy, media and training
  • Assistance with Victim Impact Statements

Our Purpose

To provide integrated safety, counselling and justice support services to people impacted by crime and abuse in South Australia.

Our Values

The demanding nature of our work requires a collaborative approach where we respect the unique skills and insights that everyone brings to the challenges we face.

We recognise the impact of trauma and support our clients through safe, integrated and accessible services throughout their journey towards recovery and justice. 

We work alongside victims of crime to effect positive change at an individual and systemic level. 

Our Board

The Victim Support Service Board meets monthly and oversees the management of VSS. All Board Members are volunteers who donate their time and skills to assisting victims and advocating for their rights.

Jayne Stinson (Chair)

Jayne holds qualifications in Communications and Criminology, and has completed governance courses with the Australian Institute of Company Directors.

Jayne works as a Senior Reporter with Seven News specialising in reporting on courts, politics and social justice and has won several prizes for stories on victim’s rights.  She’s also a frequent commentator on FiveAA and ABC Radio’s ‘Spin Cycle’.

Jayne is passionate about providing a voice for victims in policy development to ensure they aren’t re-victimised by the justice process.

Jayne brings to the Board extensive experience in communications, advocacy and policy development. She’s previously worked as a law and justice adviser to the Rann and Rudd/Gillard governments and for the Law Society of SA. 

Jayne is active in the community, serving on the Premier’s Council for Women, the JusticeNet SA Board and SA White Ribbon Committee. Jayne joined the Board in 2013.

Bryan Morden (Deputy Chair)

Bryan retired from SAPOL in July 2015 after 43 years of service.  During his career he worked at city, suburban and country stations and was a Police Prosecutor.  Bryan worked in a number of specialist areas, undertook compliance audits, managed projects and helped to implement new organisational structures and practices within SAPOL.

Towards the end of his career Bryan became a Prosecution Trainer and mentor to new prosecutors.  Bryan has a comprehensive understanding of the criminal justice system in SA. 

He has always been concerned about the interaction of victims with the criminal justice system and became a member of VSS in 2010 and later a volunteer VSS Court Companion. 

He is active within his local community and committed to strong governance and fiscal management.

Shaun Matters (Treasurer)

Shaun Matters joined the Board as Treasurer in 2014 when he was Director of Corporate Services with the Courts Administration Authority. After a brief absence due to illness, Shaun re-nominated in 2015 and was re-appointed as Treasurer. 

He is a CPA accountant, currently working as General Manager of Finance and IT with SHine SA. 

Shaun is passionate about good governance and performance measurement, working by the motto "what get measured get done.”

Karen Fullagar

Karen has served on the Board since 2013, including as it’s previous Chair. Karen is the Senior Manager Organisational Development at City of Playford.  

Karen brings strategic leadership, corporate governance and change management skills to the Board. She has held a variety of senior leadership and executive positions across different industry sectors including local government, not-for-profit (aged care), manufacturing, defence contracting, professional services and retail.

Karen has also volunteered for not for profit groups that advocate for children's protection, mental health and the education of "at risk" children.

Karen is a graduate of the Australian Institute of Directors and the Governor’s Leadership Foundation. She holds an MBA, Grad Dip HRM and BSc (Psych).

James Blandford

James is the Superintendent, Officer-in-Charge of the Murray Mallee Local Service Area (LSA) and joined the Board in 2015. James joined SA Police in 1980. In 1991 James became a Detective in the Criminal Investigation Branch, later working in the Drug Task Force and the Anti-Corruption Branch. James took up positions in regional locations until September 2011 when he returned to Adelaide to manage the Holden Hill LSA and later the Murray Mallee LSA. James holds an Advanced Diploma in Human Resource Management, a Graduate Certificate in Applied Management and a Graduate Diploma in Public Administration. James is married and has three children.  James is also a White Ribbon Advocate.

Jo Chapley

Jo is a lawyer specialising in commercial and employment law and plays an active role in the family business, the Chapley Group of Foodland supermarkets. She is passionate about Indigenous issues and has a Masters in Aboriginal Studies. Jo is currently studying an economics degree at the University of Adelaide. She has been a long-time volunteer at the Royal Adelaide Hospital in the Aboriginal Liaison Unit and serves on many community committees. Jo joined the Board in 2015. Jo loves to cook and allows her dog to take her for a daily jog.

Lucy Wade

Biography coming soon. 

Our Newsroom

Get the latest news about the work we do to help victims of crime in South Australia.

1800 VICTIM (1800 842 846)

1800 842 846

Port Lincoln (Lower Eyre), Whyalla (Upper Eyre), Port Augusta (Far North), Port Pirie (Yorke & Mid North), Berri (Riverland), Murray Bridge (Murraylands), Mount Gambier (Limestone Coast)